– Rod Bedois
Having recently relocated from the South Island my Grand Vitara required a few checks to give me piece of mind.As an AA member I googled for an approved repairer handy to my workplace and decided on Auto Super Shoppe Albany. I found the service top rate especially from your service/admin reception.They were brilliant to deal with,friendly and efficient and kept me informed of everything that was happening to my vehicle. Repairs were carried out quickly and efficiently…and the bill didn’t give me a heart attack.
Full marks for impressive service.
“Hi David, My name is Debbie.
I had my car serviced for the first time by your company last week and as I could not reach you by phone, thought I would email instead…
I just wanted to let you know that every staff member that I spoke to or saw gave excellent friendly service. I mentioned that I saw the advert in the magazine and received a discounted labour cost. They rang me to explain the cause of one problem I was having and supplied me with a new tyre at a very reasonable price.
The small pack of sweets was a lovely touch although my teenage son was with me at the time and I had to fight him for them (haha)… Once again, thanks very much, and I hope that this feedback is useful.”
– Helen, Happy Customer
“Thanks so very much for the professional care and service you guys give Chris & I every time we drop in our cars for whatever they are needing we always so appreciate the efficient & integual way you do the work require.
Thanks for the hassle free peace of mind service especially when our car broke down and we picked it up all fixed the next day.”
“Your customer service is exceptional and the work done is always superb. The extras you provide like the valet, contribute to why I continue to come back. This kind of service is hard to come by. It is appreciated to know my vehicle is in such good hands.”
“Thank you for the lovely surprise yesterday – I was tickled pink. There is a lovely feeling in your office – I nearly stayed all day.”
– B Faesen, Albany
“I recently had my car in to your garage for a service and oil change and knowing nothing about cars I was entirely in your hands. I wish to report how pleased I was with the service I received and the courteous way I was treated.”
“I must express my appreciation and gratitude for the very fine automobile repair and maintenance service provided by you and your staff over the past three years. I found the thoroughness with which you explained the detail of the work carried out to be both illuminating and reassuring.
A notable feature of your organisation is the politeness and courtesy your staff display to customers. This is observable at the reception desk as well as on the shop floor. The availability of a courtesy car during transactions is another advantage for busy people who are dependant on their cars for business purposes.
Perhaps the most impressive aspect of your service is the honesty and integrity you have personally shown in all your business contacts with me.
I am full of admiration for your honesty and good faith. I take every opportunity to praise your service to my friends and acquaintances. You deserve to have a growing clientele. Thank you for your friendly approach.”
“I particularly appreciate you picking up the car, swapping it for mine at work and bringing mine home safely. Going the extra mile has made all the difference. I appreciate all your help. You and your team deserve a gold star!”
– Justin Alley
“I just wanted to write and say what perfect service you guys have from start to finish. From everyone being friendly and even greeting me in the car park, to awesomely efficient service – no need to remind you that my car had to be ready by a certain time, and no delay when I arrived to fetch my car. Service this perfect is hard to find so thanks for making it so easy for me!